Welcome to the US store. By accessing this website and/or placing an order, you agree to the following Terms & Conditions.

1. General

These Terms & Conditions apply to all users of the website and customers placing orders with the US store.

We reserve the right to update, modify, or change these Terms at any time without prior notice. Continued use of the website implies acceptance of the updated Terms.

2. Products

We aim to display our products as accurately as possible. However:

• Slight color variations may occur due to screen settings and lighting

• Product measurements may vary slightly due to manufacturing tolerances

We reserve the right to modify or discontinue any product at any time without notice.

3. Pricing & Payments

• All prices are listed in INR (₹)

• Prices may or may not include applicable taxes (update as per your setup)

• We accept prepaid payments and Cash on Delivery (COD)

We reserve the right to cancel any order due to pricing errors, stock issues, or suspicious activity.

4. Cash on Delivery (COD)

• COD is available on eligible orders at no additional cost

• Orders may be confirmed via call or SMS before dispatch

• We reserve the right to cancel unverified or suspicious COD orders

5. Shipping

• Orders are processed within 1–3 business days

• Delivery typically takes 3–7 business days, depending on location

• Delays may occur due to logistics or external factors beyond our control

Customers are responsible for providing accurate shipping details. We are not liable for delays caused by incorrect information.

6. Return & Exchange Policy

We offer a 7-day exchange policy from the date of delivery.

Eligible Cases:

• Size issues

• Damaged product received

• Incorrect product delivered

Conditions:

• Product must be unused, unwashed, and in original condition

• All tags and packaging must be intact

• Request must be raised within 7 days of delivery

Not Eligible:

• Sale or discounted items

• Used or damaged products (caused by the customer)

• Minor color variations

7. Refund Policy

• We do not offer refunds on Cash on Delivery (COD) orders

For prepaid orders:

• Refunds (if applicable) are processed to the original payment method

• Processing time: 5–7 business days after approval

In most cases, we provide store credit or replacement instead of refunds.

8. Order Cancellation

• Orders can be cancelled only before dispatch

• Once shipped, orders cannot be cancelled

9. Intellectual Property

All content on this website, including designs, graphics, logos, and text, is the property of the US store.

Any unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limitation of Liability

the US store is not responsible for:

• Any indirect or incidental damages arising from the use of our products

• Delays caused by courier or logistics partners

• Issues resulting from incorrect customer information

11. User Responsibility

By using this website, you agree:

• To provide accurate and complete information

• Not to misuse the website or attempt fraudulent activities

12. Governing Law

These Terms shall be governed by the laws of India.

Any disputes will be subject to the jurisdiction of courts in Jaipur,Rajasthan.

13. Contact Information

For any questions or support, contact us:

• Email: support.theusstore@gmail.com

• Phone: 9529154063

• Address: Vaishali nagar,jaipur

Terms & Conditions